Terms

Bookings & Deposits
To make your reservation with us, a booking form must be completed by a leading member of your party. This confirms the names of all the party and that all agree to the terms and conditions of the rental.
A booking deposit of £100 per week is required to secure your booking.
Your booking will be confirmed upon us receiving your booking form and clearance of your deposit.
Payment method is by cheque or postal order
Unfortunately at present we are unable to accept credit cards or debt cards.

Payment of Balance
Payment of outstanding balance including security deposit is required 10 weeks prior to the rental period.
Failure to make the final balance payment within the specified time may result in cancellation of your booking and loss of your deposit.

Arrival and Departure
The villa is available for occupation from 4pm on day of arrival and vacated by 10am on day of departure.
It may be possible to be flexible with arrival and departure times if the villa is not occupied on these days but prior arrangements must be agreed with us.

If you have to cancel your booking
If you or your party cancel your booking after confirmation, the following cancellation charges will apply :-
Period up to 10 weeks prior to rental period - You will lose your booking deposit
Any period between 10 weeks prior rental and up until rental period - Loss of your villa deposit and your balance paid.

If we have to cancel your booking
If we have to cancel your booking it will be for reasons beyond our control ie hurricane damage, flooding or any other eventuality.
In this situation we will do our utmost to relocate you to a villa of similar size and quality or better in same area where possible.
We cannot be responsible for liability for any other costs ie flights, car hire etc.

Force majeure
Unfortunately we cannot accept any liability by force majeure.
Eg war, threat of war, hostilities, strike action or industrial disputes, natural disasters, acts of god, terrorist activities, airport closure or any other events out with our control.

Travel Insurance
Parties are advised to ensure they have appropriate insurance in place at time of booking to cover any eventualities.

Complaint
In the unlikely event you have reason for complaint, please inform the management company immediately so they can rectify it.
If your complaint hasn’t been resolved by them and you are still dissatisfied then please inform us immediately on your return to the UK.
We will then ask you to put it in writing within 10 days for us to address.

Use of amenities
The use of all the amenities ie swimming pool etc is entirely at the guest own risk.
No responsibility can be accepted for injury, loss or damage to guests own belongings.